Notice of Order Processing Delay Due to Supplier Holidays

 

Dear Customer,

We would like to inform you that due to the celebrations of the Chinese New Year, our supplier and shoe manufacturer will be on vacation during a designated period. This break will impact our order processing and shipping times, resulting in a delay in the delivery of orders.

How will this affect you?

During this period, orders that would normally be delivered within 1 to 2 weeks will experience an additional delay of approximately 2 to 3 weeks. We understand this may cause inconvenience and sincerely apologize for any disruptions this may cause.

Transparency and Commitment:

Our commitment to providing high-quality products and excellent service remains unchanged. We want to be completely transparent about this situation so that you can plan your purchases accordingly. We are working closely with our suppliers to minimize delays and ensure that your shopping experience remains as smooth as possible.

What can you do?

If your order is urgent or if you need more information about the status of your purchase, please do not hesitate to contact us. Our customer support team is available to answer all your questions and provide the assistance you need.

We appreciate your understanding and patience during this time. Your trust in USS Shoes is incredibly important to us, and we will continue to strive to provide you with the best possible service.

Thank you for your continued support!

Sincerely,
The USS Shoes Team