• Sole Material: Rubber
• Genuine leather upper type: sheepskin
• Winter season
• Heel height: flat (≤1cm)
• Fit: fit the actual size, take your normal size
• Boot Type: Snow Boots
• Boot Height: Ankle
How long will it take for my order to arrive?
• We will process and ship your order the same day or within 2 business days. Shipping time will vary based on your location, as we can't control the speed.
• Being free shipping, the arrival time is between 9 and 12 business days for countries such as the United States, Canada, and Australia. Latin American or very remote countries can take up to 25-40 business days. If you have not received your order in that period, you will receive a refund once you have notified our representatives.
Why are a lot of products on sale?
• We work with many distributors to find the best deals for our customers.
Which days do you ship?
• Our warehouse ships orders from Monday - Friday excluding weekends and holidays.
Where do you ship from?
• We ship directly from the manufacturer (Bangladesh or China). We have multiple fulfillment centers if you ordered multiple items please note that they may arrive separately. We also have a warehouse in the U.S.A.
What is the delivery time with the collaborations of global brands?
• Collaborations with global brands have their shipping agency and each brand has its delivery time, either by FedEx, UPS, USPS, additional shipping information is available during the payment process.
For free shipping, deliveries usually take 9 to 12 business days to countries such as the United States, Canada, and Australia. South American or very remote countries may take 25-40 business days.
Our policy lasts 30 days. If 30 days have passed since your purchase, unfortunately we can not offer you a refund or exchange.
To be eligible for a return, your item must not be used and the same condition in which it was received must also be in its original packaging.
You must send photos of the item received, where the product is viewed from several angles.
Being our online store, we have specific descriptions to choose the sizes corresponding to the length of your foot. BE CAREFUL WHEN CHOOSING YOUR SIZE, our sizes are Chinese and we do not make refunds for a size error
Returns are only made for manufacturing defects or very noticeable imperfections if the product is produced within 30 days after delivery.
If you return your product to us in poor condition, used or damaged to obtain a refund, we will not refund and the product you send will be discarded. That is the reason why you have to send the photos of the details to email@example.com before sending the product back to us.
If you make your purchase, it means that I accept this term and the company's policy. Therefore, you should be responsible for tracking your package periodically, and if you do not get results, contact a representative online or by email: firstname.lastname@example.org to help you track your package.
If you made an error when making your purchase, you have 24 hours to make the necessary changes before your order.
Refunds (if applicable)
DO NOT SEND THE PACKAGE TO THE SENDER'S ADDRESS
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you about the approval or rejection of your refund.
If approved, a credit will be processed for the total invoice, so you can use it in purchases within our store
Only cases of default return or imperfection are eligible to receive a refund of your money directly to the card with which you made the purchase.
Late or missing refunds (if applicable)
If you have not received a refund yet, first check your bank account again.
Then, contact your credit card company, it may be a while before your refund is officially published.
Then contact your bank. There is often a processing time before a refund is posted.
If you have done all this and have not yet received your refund, contact us at email@example.com.
Sale items (if applicable)
Only regular-priced items or money can be refunded. Unfortunately, discounted items or special promotions cannot be refunded.
Exchanges (if applicable)
We only replace products with a factory defect. If you need to change it for the same item, send us an email to firstname.lastname@example.org and wait to be notified that your exchange has been approved for you to send your item to: 1201 Muzano St. # A-201 Kissimmee Florida US 34741
If the item was marked as a gift when it was purchased and sent directly to you, you received a gift for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item was not marked as a gift when it was purchased, or if the gift was sent to us to be sent later, we will send a refund to the gift and you will be informed of its return.
To return your product, you must mail your product to: 1201 Muzano St. # A-201 Kissimmee Florida US 34741
You are responsible for paying your own shipping costs to return your item. Children's shipping costs are non-refundable.
If you submit an item over $ 75, you should consider using a shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 - CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at email@example.com or mailing us at:
1201 Muzano St. #A-201 Kissimmee Florida US 34741
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 - SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).
SECTION 5 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Our store uses Google Analytics to help us learn about store visits and the pages being viewed.
SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 7 - COOKIES
Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
PREF, persistent for a very short period, Set by Google and tracks who visits the store and from where
SECTION 8 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at firstname.lastname@example.org or by mail at
[Re: Privacy Compliance Officer]
1201 Muzano St. #A-201 Kissimmee Florida US 34741